Privacy
Short version: we count visits to our own pages using our own server, we do not sell anything to anyone, and if you send us your email we use it to reply to you.
What we measure
We record which pages are viewed, which site referred you, roughly what kind of device you are on, and when one of the AI tools on this site is used. This is stored on our own infrastructure and counted in daily totals.
To do this we set two first-party cookies. One is a random identifier that lets us tell a returning visit from a new one; it contains nothing about you and expires after a year. The other marks the current visit and expires after thirty minutes. Neither can be read by JavaScript, and no third-party advertising or tracking network is involved.
If you contact us
When you submit a form, run the readiness assessment, or leave an email with the advisor, we store what you sent so we can respond to it. We also attach the pages you read on this site beforehand, which tells us what you were actually trying to solve before a first conversation. We do not enrich that with data bought from anyone else.
After you have contacted us, we also note when you come back to a few key pages: pricing, the product pages, and the pages comparing us with alternatives. Only those pages, and only the page and the time. It helps us follow up at a sensible moment and with the right answer, rather than chasing you blind. These notes are deleted after 180 days, and straight away if you ask us to delete your details.
Opting out
If your browser sends a Do Not Track header, we do not set the identifier cookie at all. Your visit still counts toward a daily total, but nothing is stored that could recognise you on a later visit or build a history. That includes the key-page notes above: with Do Not Track on, we do not take them.
Unsubscribing from our emails, with the link at the bottom of any of them, also stops those notes: we do not keep following the visits of someone who has asked us to stop getting in touch.
The AI features
The advisor, the assessment, the scope generator, and the demos send what you type to Anthropic’s API to produce a response. Do not paste anything confidential into them. They are demonstrations of how these systems are built, not a secure environment.
The website assistant
The chat assistant on this site, and on the websites of businesses that use Adeptic Assistant, is an AI. Its first message says so, and a person only joins the conversation if you ask for one or the business chooses to reply.
We store the conversation and any contact details you choose to give in it, such as your name, email or phone number, along with the answers to its questions and the address of the page you were on. If you give it a website, it may check that site’s public pages and keep what it found with the conversation.
On a business’s website, the conversation and everything in it are kept for up to 180 days and then deleted automatically. Once your enquiry reaches that business, by email or in its own tools, what it keeps is up to the business.
On this site the conversation is deleted after the same 180 days. If you give the assistant your contact details, though, your enquiry is also saved in our own records, the same as a message sent through the contact form: your details, your answers to its questions and anything it found on your website. We keep that until you ask us to delete it, or until we no longer need it to follow up with you.
Try it works the same way. The demo it builds, and everything it read from your website, are deleted after seven days. The email you gave to build it, with your name and website if you added them, is saved as an enquiry so we can follow up about the demo.
It is used to answer you and to pass your enquiry to the business you were talking to: to us on this site, or to that business on theirs. On a business’s site we can see the conversations too, because we run the assistant for them, and we look at them only to keep it working. None of it is sold.
Four companies process it on our behalf: Anthropic provides the AI model that writes the replies, Upstash stores the conversations, Resend sends the email alerts, and Vercel hosts the site.
Getting it deleted
Email hello@adepticai.com and we will delete what we hold about you. One person runs this firm, so it will be the same person who replies.
That includes chat conversations, here or on a business’s website. Tell us roughly when you chatted, on which website, and the email or phone number you gave, so we can find the right conversation without asking for more about you than that.
